The management of VK ENTERPRISES is happy to provide secure shipping to the customers for the purchased orders within the geographical boundary of India. The operation team and their associates strive in ensuring that the delivery is made accurately in perfect condition and on time. At present the delivery is available in selected towns/cities. However, on the demand of their customer, with additional shipping charges, shipment can be made for other cities or interior part of some cities. For some parts of the city, customer may have to visit the courier office to collect the shipments. Do confirm it with VK ENTERPRISES .The user must provide the full name ( as provided in proof),full address in detail, contact number of the receipt (user).The proof of recipient is verified with government approved identity proof.
VK ENTERPRISES aims to deliver the shipments in 7to 15 working days, Subject to the availability of the products in the showrooms or at the ware house or in the factory. There may be some delay which may take more than 15 working days to procure or to design. In such case, the situation will be informed to the customer. Delivery guarantee is subject to the terms and conditions of the shipping agent or the courier company. Any inaccuracy in the name or address or inconsistency of the recipient’s presence during delivery shall result in non-delivery of the product. Estimated duration for delivery indicated in terms and conditions commence from the date of dispatch and are for guidance purpose only and may vary invariably. The order will be processed to shipping only after the credit /debit card number given/provided is approved by the bank
The shipment shall be delivered only to the specified delivery address any number of times before the order is processed for shipment. Once the shipment is processed, neither the specified receiver of the delivery nor the specified address for delivery shall be changed. Any number of products ordered for a single delivery address will be bundled together and shipped as single shipment.
In case of shipping the gifts, the beneficiary must provide their proof of identification recognized as identification proof by the government of India. Signature of the recipient is considered as acknowledgment and for verification.
The support team of VK ENTERPRISES may contact you to confirm your address, availability etc. Before shipping the product .The shipment can be tracked by the customer by checking with the courier agent. We are not responsible for any delays caused by courier agencies and /or due to time required for statutory clearances during the delivery process.
Any delay or failure in the delivery hereunder shall be excused and VK ENTERPRISES is not responsible if and to the extent caused by the occurrence of a Force Majeure. For purpose of this agreement, Force Majeure shall mean a cause or event that is not reasonably foreseeable otherwise caused by or under the control of the Parties(includes VK ENTERPRISES and courier company) claiming Force Majeure, including acts of God, fires, floods, explosions, riots, wars, hurricane, sabotage terrorism,vandalism,accident,restraint of Government, governmental acts or parliamentary restrictions, prohibitions, any enactments on import or export regulation or regulations on exchange foreign as well as domestic,injunctions,or accidents or unavailability to transit,labour strikes,other than those of Seller, VK ENTERPRISES or its Courier agent, that prevent us from delivering the materials and other like events that are beyond the reasonable anticipation and control of the company affected thereby, despite such company’s reasonable efforts to prevent,avoid,delay,or mitigate the effect of such acts, events or occurences,and which events or the effects thereof are not attributable to a failure to deliver its obligations under this Agreement.
If you suspect that the shipment to you to be ‘not in good condition’ or attempted for tampering’ or if the package of shipment is tampered, you shall refuse to acknowledge the receipt and return the same before accepting the shipped package.
In case, the authorized recipient is unavailable to receive and acknowledge the package, the courier agent may try to deliver twice after the first delivery as per the policy.If the recipient did not receive in all the three attempts,the package will be shipped back to the office of VK ENTERPRISES and all the cost incurred through the shipment shall be borne by the customer along with the handling charges.The customer shall also bear the shipping charges when shipped again.Refer ‘Cancellation Terms’ section if in case the customer cancels after the failed delivery.